SHIPPING AND RETURNS

DOMESTIC SHIPPING

The customer is responsible for providing accurate shipping details and will be held liable for any fees incurred for orders returned to us for inaccurate delivery information. 

If you require special handling please contact us at customercare@mntncraft.com

All orders will ship for a flat rate of $6 for standard shipping within the United States. Please allow 1-2 business days for processing before your order ships, and 5-7 business days for delivery. Currently we only offer standard shipping. Once your order is fulfilled and shipped, you will receive a Shipment Notification with a tracking number. 

Orders are processed M-F. 

MNTN Craft is not responsible for any lost or stolen packages during transit/delivery.

INTERNATIONAL SHIPPING

All international sales are final. 

No returns or exchanges are accepted on international orders.

Fedex International: 6-15 Business Days.

There is a $30 USD flat rate shipping charge to all countries outside the U.S.

INTERNATIONAL CUSTOMERS PLEASE NOTE: Shipments outside of the U.S. may be subject to import duties and taxes, which are the responsibility of the recipient. Please check your local customs website for more information.

RETURNS

If you are not completely satisfied with your purchase, you may return it to MNTN Craft within 14 DAYS of your purchase date, unless otherwise specified in a specific offer. We do not accept products that have been worn, altered or washed. All garments returned must be in new and unused condition. All returns must be in the original packaging with all tags attached. All items purchased on sale or as pre-order are final sale and cannot be returned or exchanged.

All returns require pre-authorization. 

Please email customercare@mntncraft.com with your order information and you will be supplied with a Return Authorization number to list on your return. 

Returns may take up to 10-12 business days to process from date of receipt at the warehouse. Once your return is refunded you will receive an email.

We do not offer exchanges; however, you are welcome to return any eligible items and place a new order.

Please email customercare@mntncraft.com if you have any questions.

All sale items are final sale.

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